Built around children's safety.

Last updated: 2 June 2026

Not a safeguarding reporting channel

Captain's Words is literacy practice software. It is not an emergency service and cannot respond to safeguarding incidents in real time. If a child is at immediate risk, contact the emergency services (999 in the UK).

No child email accounts

Children do not need email addresses or social accounts. Family and school play access is profile-based and controlled by authorised adults.

Calm learning design

The product avoids shame-based feedback, public rankings and pressure mechanics. Progress is shown to adults in a way that supports encouragement and timely help.

Adult oversight

Parents and authorised school staff manage profiles, access and progress views. School accounts should only be used by staff with a legitimate education role.

Read aloud and microphones (schools)

Read-aloud practice uses the device microphone through the browser. On Chrome and Edge, speech may be processed by the browser vendor's service (for example Google) before a transcript is returned to the game. Captain's Words stores learning text, not voice recordings. School IT teams should review browser and device policies alongside our privacy policy.

Reporting a concern about Captain's Words

If you believe a child's data, account access or wellbeing may be at risk through use of Captain's Words, contact us promptly at hello@captainswords.app.

UK safeguarding contacts

If you are worried about a child's welfare, use the appropriate pathway below. Captain's Words is not affiliated with these organisations.

• NSPCC helpline — 0808 800 5000 (free, for adults concerned about a child). nspcc.org.uk
• CEOP — report online child sexual abuse or grooming at ceop.police.uk
• LADO (schools)— schools should follow their local authority's Local Authority Designated Officer process for allegations involving staff or volunteers. Contact your local authority safeguarding team.
• Childline — 0800 1111 (for children and young people).